Context

Hospices Civils de Lyon launched a participative process to draw up an ambitious hospital project, in consultation with all stakeholders, based on transformations already initiated and new structuring actions to be implemented, to define a roadmap for transformation over the next 10 years and invent the hospital of the future.

The aim was to renew the CHU's practices, by involving employees and partners in the construction of its strategic project, using a collective intelligence approach.

In partnership with Alcimed, Res publica supported the project team in designing a hybrid participative process to mobilize a diversity of partners and professionals, combining face-to-face Agoras and online debates. Innovative collective intelligence methods were devised for each of the Agoras and online debates, enabling possible futures to be explored and a development path for the Hospices Civiles de Lyon to be mapped out.

Missions

• Managing and steering the mission

• Definition of the participatory strategy

• Design and animation of 3 Agoras bringing together 150 professionals and partners. Definition of specific methodologies for each Agora:
  - Agora 1: immersive survey methodology to explore the transitions facing the CHU
  - Agora 2: board game to explore 20 scenarios for the evolution of the HCL and production of video clips
  - Agora 3: prioritization and definition of engagement modalities through a walk through an exhibition

• Configuration of an online platform open to all HCL professionals and partners

• Setting up, moderating and reporting on 2 online debates using participatory datavisualization to further develop the proposals arising from the agoras

• Overall feedback on the process and co-design of the method foranalyzing proposals and following up on the process.