Context

The management of the CPAM Bas-Rhin decided to involve all of the organisation's employees in the overhaul of its working time organisation. The aim was to create the conditions for a dialogue between employees on the issue of working time, with a view to a new flexitime agreement.

The purpose of this collaborative dialogue was to provide food for thought and discussion between management and the trade unions during future negotiations on this subject.

Missions

• To allow all employees (1,000) to express themselves and thus to have an accurate and thorough vision of the points of view present in the company while leading a collective reflection

• Bring out the points of divergence and convergence

• To come up with concrete and innovative ways of working for the management and the trade unions

Innovative dimensions of the approach

• Access to dialogue for all employees, through a digital and face-to-face debate system, the former feeding into the latter

• The production by employees of operational proposals on the organisation of working time, intended to feed into the social dialogue

• The use of the open forum method of facilitation allowing employees to define the subjects they wish to discuss collectively concerning the organisation of working time