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Internal dialogue with the employees of the Caisse Primaire d'Assurance Maladie: feeding the reflection on the organisation of working time

Client: CPAM 67
3 months


The management of the CPAM Bas-Rhin decided to involve all of the organisation's employees in the overhaul of its working time organisation. The aim was to create the conditions for a dialogue between employees on the issue of working time, with a view to a new flexitime agreement.

The purpose of this collaborative dialogue was to provide food for thought and discussion between management and the trade unions during future negotiations on this subject.


Innovative dimensions of the approach

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